PERFORMANCE ENGINEER OR SR. CUSTOMER SUPPORT ENGIN Job Id: W158176 Posted On: 12/14/2009
Location: Mentor, OH;
Job Type: Full Time
Salary: $55000.00 to $85000.00/year
Degree: Bachelor of Science
Description Primary Responsibilities:
- Provide customer support and problem resolution for various optimization
products within the scope of a typical Maintenance Agreement
- Maintain regular customer contact and manage customer expectations
- Provide training and demos for existing and potential customers at the customer site or Customer Support Center
- Conduct periodic benefits analyses and ensure that all installations continue to provide benefits for all customers
Requirements:- BS (ME, EE or ChE) -- Advanced degrees would be a plus
- 5+ years experience; will consider other exceptional candidates

- Experience with modeling steady state and/or real-time industrial systems
with commercial products (e.g. Aspen Plus, Chemcad, Hysys,Pro II, RTOpt, ROMeo, etc.)

- Experience with industrial process control systems (PLCs and DCS systems like
Bailey, Westinghouse, Foxboro, Allen-Bradley, etc.)

- Functional experience in the power generation industry

- Strong organizational, time management and multi-tasking skills is a must

- Strong problem-solving and interpersonal skills

- Familiarity with computer hardware & Windows-based software like SQL
server, and Windows 2003 server

- Experience applying modeling, optimization and simulation technologies to industrial processes
- Experience in power plants: operations, performance engineering, control systems, etc. broad depth in the area of power plant operations Boiler, Combustion, Turbine Controls, Condenser, Feed Water Heaters, Pump Controls, Etc.

- Travel required (TYPICALLY 15-30% 3-5 DAYS PER MONTH NO WEEKENDS)
NEED YOU AT SITE TO ANSWER PHONE CALLS AND USE THE REMOTE DIAGNOSTIC SOFTWARE, DEBUG AND TROUBLE SHOOTING

MUST HAVES
This position requires that you have experience in the Control Field for Fossil Fuel Power Generation Plants

Local Candidates to NE OHIO will be considered.. facility is located on the East Side of Cleveland..No Relocation for this job.

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